Frequently asked questions

Where can I purchase a ticket?

Tickets will be sold via Eventbrite.

Can I purchase tickets at the door?

Yes, tickets are available at the door. But we recommend ordering them online.

Can I give my ticket to other people?

Tickets are non-refundable and non-transferrable for any reason. One person's ID in your party must match the name on one ticket (the rest of the names are interchangeable).

What time do I need to arrive for my timed ticket?

Please arrive at the date of your purchased ticket. Our opening time is from 10am to 8pm. You can arrive during any opening hour of the day.

Can I use my student ID for a discount?

Yes, with a valid, unexpired US student ID, you can get a discount of $10 dollars.

How long does it usually take to go through the Ocean Cube Exhibit?

It varies for each guest, but visits usually last about 15 minutes to 30 minutes, and you may stay at Ocean Cube up to an hour if you like it! You are also welcome to hang out at our reception area where there are souvenirs for sell.

Is the Ocean Cube Exhibit appropriate for all ages?

Ocean Cube Exhibit is made with all audiences in mind. Children under the age of 18 must be accompanied by an adult at all times. There are some installations with features that are more about looking or listening than touching, so we ask that adults supervise accordingly. Wall text and our staff are there to guide you through to ensure you experience all the colors.

Is the Ocean Cube Exhibit air conditioned?

Yes, we are air conditioned. It gets colder as you go deeper into the ocean.

Can I bring food and drinks to the Ocean Cube Exhibit?

We are sorry to say that outside food or drinks may not be brought into Ocean Cube Exhibit. Special treats -- edible and otherwise -- are sometimes offered to you throughout certain installations.

Are there bathrooms?

Unfortunately, we don't have bathrooms.

Are there any rules for photo shooting?

We want you to have fun and take in every moment. Please take as many photos as you like, but please be considerate of others enjoying the exhibit. Any commercial or product shoots, media shoots, press interviews, and all professional video equipment are prohibited without advance approval and accompaniment from a Ocean Cube Exhibit representative. Contact us at info@oceancubenyc.com for requests.

Can I book a group tour or an event?

Yes! For pricing & availability for group tours, contact info@oceancubenyc.com.

Can I bring my pet?

Certified service animals are permitted. Please bring the animal’s certification to show our greeters at the door, as any uncertified animals will not be allowed entry.

60 Grand St. New York City, NY 10013
Canal St Station at subway line: